Customer support for founders

An AI Reply Policy for a One-Person Company

A copyable policy for what your AI may answer alone, what it drafts for you to send, and what it never touches.

Run Your Support From Claude Code or Cursor

Connect your own AI agent to your inbox. It reads, tags and drafts replies, and you send. Setup takes two minutes.

Customer Support for Solo Founders

How to run support without letting it run you. Covers low-volume email, organization at scale, knowledge bases, and AI.

When Does a Startup Need a Helpdesk?

Eight operational symptoms that tell you it's time, and why message volume alone isn't the right metric.

Should You Build Your Own Helpdesk?

A technical founder's honest look at building support infrastructure vs. using an existing tool, with a decision framework.