For solo founders
Built for the founder who is the support team.
Traditional helpdesks are designed around agents, seats, and routing rules. Foliosio starts from a different assumption: one person, every customer conversation, in one place.
Start freeThe gap
Helpdesks are built around seats. You have one.
The assumption baked into most helpdesk products is that multiple people share the support load. Routing rules, team inboxes, agent assignment. All of it is designed for organizations with dedicated support staff.
Seat pricing
Intercom, Zendesk, and Help Scout charge per agent seat. When you're the only agent, you pay the per-seat floor regardless of how little you use.
Setup overhead
Multi-team tools require routing rules, assignment workflows, and department configurations. A solo founder will configure none of those and still have to navigate around them.
Features you don't need
SLA dashboards, team performance reports, escalation paths: built for companies that have already solved the problem you currently have.
How Foliosio is different
Every channel, one inbox. AI that knows your product.
Foliosio gives you the organizational structure you need without the team infrastructure you don't.
Unified inbox
Email and live chat in one queue. No toggling between tabs.
Product-aware AI
The AI draws from your help articles, product description, and any URLs you provide. It knows your product, not a generic model.
Draft mode
AI writes a reply for every new message. You send it, edit it, or dismiss it. Your customer sees only what you approve.
Auto mode
Once you trust the quality, you can flip a category to Auto and let the AI handle replies entirely. You stay in the loop and can step in at any point.
Help center
A public, searchable portal customers find before writing in. One good article deflects a lot of tickets.
Conversation pricing
You pay by the conversation, not by the seat. Free for the first 50 per month. No overage charges.
Pricing
You pay for conversations, not headcount.
Free for the first 50 conversations each month. Paid plans scale with volume, not with the number of people in your inbox.
Free
50 conversations/mo
Pro 300
300 conversations/mo
Pro 1,000
1,000 conversations/mo
Pro 3,000
3,000 conversations/mo
AI included at every tier. No overage charges. Full pricing details →
Fit
Is Foliosio right for you?
Foliosio is for you if…
- You have real users and handle support yourself
- Support is scattered across email, chat, and messages
- You want AI to handle repetitive questions on its own
- You'd rather fix your product than manage a queue
- You're building something that takes support seriously
Not optimised for…
- Teams with dedicated support staff
- High-volume enterprise support operations
- Multi-product agencies managing many client inboxes
If you receive two or three support emails per month, email probably works fine. Foliosio becomes useful when volume, repetition, or missed conversations start costing you time.
Related guides
Start free. No seat fees.
Free plan, ten-minute setup. Add email, connect a chat widget, and write a few product notes. The AI takes it from there.
Get started