Customer support without a support team. Unified inbox, AI replies, and a help center your customers can search on their own.
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Yes. Each widget can be configured independently with its own accent color, greeting, position, and AI reply mode. You can create a separate workspace per product or use the same workspace with different widget configs.
Why Foliosio
Helpdesks are built around agents, seats, departments, and routing rules. You have none of those.
Foliosio is built for one scenario: customer meets founder. It removes friction between them.
Unified inbox
Live chat and email arrive in the same place. Every conversation carries full context: who this person is, what they've asked before, and their current status.
Tag conversations, snooze them, set custom statuses, add fields specific to your product. Resolve when done.
AI autonomy
As your product matures and your AI improves, you can adjust how much it handles. Foliosio follows your lead.
Foliosio keeps your inbox organised and context visible. You write every reply.
Foliosio drafts a reply for each message. Send it, edit it, or dismiss it. Your customer sees only what you approve.
Yes. Each widget can be configured independently with its own accent color, greeting, position, and AI reply mode. You can create a separate workspace per product or use the same workspace with different widget configs.
Foliosio replies using your product knowledge and help articles. You see every conversation and can step in at any point.
Foliosio keeps your inbox organised and context visible. You write every reply.
Product knowledge
Foliosio's AI knows only what you teach it. Add a paragraph about your product, a URL, or a help article, and it draws on that when replying to customers.
Help center
Publish help articles in Markdown. Customers search and read them before reaching out, which keeps your inbox lighter.
The same articles feed your AI. Customers read them. The AI uses them to reply.
Browse articles or search for answers
Install the chat widget and configure your first inbox in under two minutes.
Choose between Off, Draft, and Auto to match how hands-on you want to be.
Help articles teach your AI and let customers find answers on their own.
Automation
Set a trigger and pick an action. Foliosio tags conversations, closes resolved threads, and fires webhooks to your other tools.
Rules handle the routine. Your inbox fills with conversations worth having.
Analytics
Foliosio shows you what customers ask most, where they get stuck, and which parts of your product would benefit from clearer documentation or a fix.
Complete
Foliosio ships complete. You get a full helpdesk from the start, not a basic tool you'll outgrow.
The philosophy
Foliosio is designed to reduce your support load, not give you more tools to manage a larger one. Every feature — AI replies, automation, help center — moves in that direction.
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